1. Introduction
CNCKart.in is operated by Techgiga Enterprises (“we”, “us”, “our”), based in Pune, Maharashtra, India. We are committed to protecting your personal data and ensuring transparency in how it is collected, used, and managed.
This Privacy Policy explains how we handle your information when you use our website, purchase products, or interact with our services.
2. Information We Collect
We may collect the following categories of information:
🔹 Personal Information
- Name
- Phone number
- Email address
- Billing and shipping address
🔹 Technical Information
- IP address
- Browser type
- Device and operating system
🔹 Transaction Data
- Order details
- Payment status (processed via secure gateways)
🔹 Communication Data
- Emails
- WhatsApp messages
- Call records (if applicable)
3. Purpose of Data Collection
We use your information for the following purposes:
- Processing and fulfilling orders
- Providing customer support and technical assistance
- Sharing order updates and service-related communication
- Improving website functionality and user experience
- Sending promotional or marketing communications (only with your consent)
4. Consent and Lawful Use
By using CNCKart.in or providing your information, you consent to the collection and use of your data for legitimate business purposes.
You may withdraw your consent at any time by contacting us.
5. Payment Security
All payments are processed through secure third-party payment gateways that comply with industry standards such as PCI-DSS.
Techgiga Enterprises does not store sensitive payment information such as card numbers, CVV, or banking credentials.
6. Third-Party Services
We may share limited data with trusted third-party service providers, including:
- Payment gateways
- Shipping and logistics partners
- Analytics and website tools
These parties only access the data necessary to perform their services and are obligated to handle it securely.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain user sessions and cart functionality
- Improve website performance
- Analyze traffic and usage patterns
You can manage or disable cookies through your browser settings.
8. Data Retention
We retain personal data only for as long as necessary for:
- Order fulfillment and customer support
- Legal, tax, and regulatory compliance
- Internal business operations
Users may request deletion of their data, subject to legal obligations.
9. Your Rights
You have the right to:
- Access your personal data
- Request correction or updates
- Request deletion of your data
- Withdraw consent for marketing or communication
To exercise your rights, please contact us using the details below.
10. Data Security
We implement reasonable technical and organizational safeguards to protect your data from:
- Unauthorized access
- Misuse or loss
- Unauthorized modification or disclosure
However, no system can guarantee complete security.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of such websites.
12. Eligibility
Our services are intended for individuals and businesses capable of entering into legally binding transactions under applicable law.
13. Changes to this Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised effective date.
14. Contact and Grievance
For any privacy-related queries, requests, or complaints:
Techgiga Enterprises
Email: support@cnckart.in
Website: https://cnckart.in
We aim to acknowledge and respond to all requests within a reasonable time frame.
Final Note
By using CNCKart.in, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.