Terms of Service
1. Overview
This website is operated by CNCKart, a trade name of Techgiga Enterprises. Throughout the site, the terms “we”, “us”, and “our” refer to Techgiga Enterprises operating under the brand CNCKart.
By accessing this website, purchasing products, or using our services, you agree to be bound by these Terms of Service, along with all applicable policies, notices, and conditions.
If you do not agree with any part of these Terms, you must not use this website or its services.
1.1 Business Identity and Seller Information
CNCKart is a trade name and online platform operated by Techgiga Enterprises, having its registered office at:
Fifth Floor, Solitaire Palms, Gat No. 286, Boradewadi, Dehu Moshi Road, Moshi, Pune, Maharashtra, India.
All products listed on this website are sold and fulfilled directly by Techgiga Enterprises. By placing an order on CNCKart.in, you are entering into a binding transaction with Techgiga Enterprises.
2. Nature of Business
Techgiga Enterprises, operating as CNCKart, is engaged in the supply of industrial products and services, including:
- CNC spare parts (new, refurbished, and used)
- CNC repair services
- Preventive maintenance (PM) and AMC services
- Emergency support services
- Rental of CNC components
We are an independent supplier and are not affiliated with, authorized by, or endorsed by any original equipment manufacturers (OEMs). Brand names and trademarks are used strictly for identification and compatibility purposes.
3. Eligibility and Use of Website
By using this website, you confirm that:
- You are legally capable of entering into a binding contract
- You will use the website only for lawful purposes
- You will not attempt to disrupt, misuse, or gain unauthorized access to the website
Violation of these conditions may result in suspension or termination of access.
4. Product Information and Availability
We strive to ensure that all product descriptions, specifications, and images are accurate. However:
- Information may occasionally contain errors or omissions
- Product images are for reference purposes only
- Availability is subject to stock and operational constraints
We reserve the right to modify, update, or discontinue products without prior notice.
5. Pricing and Orders
- All prices are subject to change without prior notice
- Orders are considered confirmed only after acceptance by Techgiga Enterprises
- We reserve the right to cancel or refuse orders under reasonable circumstances, including:
- Pricing errors
- Stock unavailability
- Suspected fraudulent activity
In such cases, customers will be informed and a full refund will be processed where applicable.
6. Payment Terms
We accept payments through:
- UPI
- Bank transfer
- Online payment gateways
Certain orders may require advance or partial payment prior to processing.
7. Product Condition
Products available on CNCKart may include:
- New items
- Refurbished or repaired components
- Used products
Refurbished and used items may have minor cosmetic variations but are tested for functionality where applicable.
8. Compatibility and Installation Responsibility
Compatibility details are provided for general guidance only.
Customers are responsible for:
- Verifying part numbers and specifications
- Ensuring compatibility with their equipment
- Installing products through qualified personnel
Techgiga Enterprises shall not be responsible for issues arising from incorrect selection, improper installation, or misuse.
9. Repair and Service Terms
For repair, AMC, and maintenance services:
- Services are provided on a best-effort basis
- Complete fault resolution cannot be guaranteed in all cases
- Continuous or uninterrupted machine operation is not guaranteed
Techgiga Enterprises shall not be liable for:
- Machine downtime
- Production or business losses
- Secondary or consequential failures
10. Rental Services
For rental products:
- A refundable security deposit may be required
- Deposits are subject to inspection upon return
- Charges may apply for damage, misuse, or missing components
Detailed rental terms may be provided separately where applicable.
11. Limitation of Liability
To the extent permitted under applicable law, Techgiga Enterprises shall not be liable for:
- Indirect or consequential damages
- Loss of production, business, or profits
- Damage arising from improper use or installation
All products and services are provided on an “as-is” and “as-available” basis.
12. Warranty
Warranty terms vary based on product type and are defined in our dedicated Warranty Policy page.
Unless explicitly stated:
- Limited warranty may apply to selected products only
- Warranty does not cover damage due to improper installation, electrical issues, environmental factors, or misuse
13. Intellectual Property
All content on this website, including text, images, graphics, and design, is the property of CNCKart (Techgiga Enterprises) and is protected under applicable intellectual property laws.
Unauthorized use, reproduction, or distribution is prohibited.
14. Third-Party Links
This website may contain links to third-party websites. We do not control or assume responsibility for the content, accuracy, or policies of such external sites.
15. User Submissions
Any feedback, suggestions, or submissions provided by users may be used by us without restriction.
Users must ensure that their submissions do not infringe any third-party rights.
16. Prohibited Activities
Users must not:
- Violate any applicable laws
- Upload or distribute harmful or malicious content
- Attempt unauthorized access to systems
- Engage in fraudulent or misleading activities
Violations may result in legal action.
17. Termination
We reserve the right to suspend or terminate access to the website or services if these Terms are violated or for any lawful reason.
18. Governing Law and Jurisdiction
These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in Pune, Maharashtra.
19. Changes to Terms
We may update or modify these Terms from time to time.
Continued use of the website after such changes constitutes acceptance of the revised Terms.
20. Contact Information
For any questions regarding these Terms:
Email: support@cnckart.in
Contact Page: https://cnckart.in/contact
Governing Law and Jurisdiction
These Terms and all transactions on CNCKart.in shall be governed by the laws of India.
Subject to applicable laws, any disputes arising out of or in connection with the use of this website, purchase of products, or services shall be subject to the jurisdiction of the courts located in Pune, Maharashtra.
This clause does not limit the rights available to consumers under applicable consumer protection laws.
Final Agreement
By using CNCKart.in, you acknowledge that you have read, understood, and agreed to these Terms of Service.